Refund policy

Returns and Refund Policy

Thank you for shopping at Kat Draws It.

No Refunds Policy

Due to the nature of our products, we do not accept returns or offer refunds on purchases. All sales are final.

Exception for Damaged Items

We take great care in packaging and shipping our products. However, if your item arrives damaged, we will gladly offer a refund or replacement.

To be eligible for a refund due to damage:

• You must contact us within 7 days of receiving your order
• You must provide photographic evidence of the damage
• The item must be unused and in the same condition that you received it

How to Report Damaged Items

If you receive a damaged item, please contact us immediately at hikat@katdrawsit.com with:

• Your order number
• Photos clearly showing the damage
• A brief description of the issue

We will review your claim and respond within 2-3 business days. If approved, we will process your refund or send a replacement item.

Contact Us

If you have any questions about our refund policy, please contact us at hikat@katdrawsit.com.