Shipping policy

Shipping Policy

Thank you for choosing Kat Draws It. We aim to dispatch your order as quickly as possible.

Shipping Method

All orders are sent via Royal Mail 2nd Class as standard. This is a reliable and cost-effective service for deliveries within the UK.

Processing Time

Orders are typically processed and dispatched within 1-3 business days (Monday to Friday, excluding bank holidays). You will receive a confirmation email once your order has been shipped.

Delivery Time

Royal Mail 2nd Class typically delivers within 2-3 working days from dispatch. Please note that delivery times are estimates and not guaranteed, as they depend on Royal Mail's service.

Packaging

All items are carefully packaged to ensure they arrive in perfect condition. Wrapping paper and prints are sent in "do not bend" envelopes, and cards are packaged in biodegradable sleeves for protection.

Tracking

Royal Mail 2nd Class does not include tracking as standard. If you require tracked delivery, please contact us before placing your order to discuss alternative shipping options.

Lost or Delayed Items

If your order has not arrived within 7 working days of dispatch, please contact us at [your email address] and we will investigate the issue with Royal Mail.

Contact Us

If you have any questions about shipping, please contact us at hikat@katdrawsit.com.